Easy Return and Ensured Warranty
Are you ready to experience a new level of confidence in your automotive restraint products? At Automotive Restraints, we are dedicated to delivering premium safety solutions while prioritising your peace of mind. As we strive to offer the best, we understand that things may not always go as planned. That's why we cover you with our straightforward and customer-friendly return and warranty policy.
Shipping and Payment for Your Convenience
Your journey with us starts when you place an order. To ensure your satisfaction, we dispatch orders placed by 2 p.m. AEST on the same day. When you complete your order on our website, be on the lookout for your tax invoice, which conveniently includes the shipping cost.
We provide multiple options for your payment. You can choose the convenience of direct deposit or contact us to provide your credit card details. Please note that we do not offer account services to our customers. Once we receive the full payment, we will promptly ship your goods.
What Happens if You're Not Available for Delivery?
Life can get busy, and sometimes we miss deliveries. If you cannot accept your freight, don't worry; we will cover you. If a second delivery attempt is necessary, a redelivery fee will be charged. We acknowledge life's unpredictability and strive to ensure a seamless experience for you.
Returns and Restocking
Our utmost priority is ensuring your absolute satisfaction with your purchase from us. In the unlikely scenario that you need to return a product, we have streamlined our return process for your convenience.
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Restocking Fee: All the returned goods are subject to a 20% restocking fee. This fee ensures we can continue offering high-quality products at competitive prices while taking care of the return process.
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Request Approval: To start a return, please register your interest on our website. We will promptly assess your request and assist you throughout the process.
Customised Service for Our Valued Customers
At Automotive Restraints, we take pride in offering a premium shopping experience. Our online pricing caters exclusively to our wholesale customers, guaranteeing them the best value for their investment. However, we acknowledge that retail customers have distinct needs. If you are a retail customer, please reach out to us via phone or email. We're here to discuss your needs and can even connect you with trusted partners nearby if needed.